Kathy’s program began demonstrating results within a couple of months. The first area that began to improve was organizational trust. Kathy managed to engage management and staff very effectively in acknowledging the issues and committing to a change in behaviors that required direct dealing in place of gossip and background conversations. Similarly, with the senior management team, performance began to improve as a result of clearing past issues and instituting practices that required the team to hold each other accountable for keeping commitments.
Obviously, I don’t know the needs of your organization. But, based on my experience with Kathy at Seneca, and my own prior experience in organizational development, I can say that the principles and practices that Kathy teaches are essential for high-performing leaders and organizations. You may have been exposed to the various concepts in the past. However, Kathy’s abilities are a key differentiator in taking the material from concept to practice. You’ll find Kathy to be well versed and passionate about the program. She is motivated by seeing people develop and develops trust with individuals quickly. She is a senior person with deep experience that allows her to size up organizational issues quickly. She does not shy away from difficult conversations; she is very no-nonsense in that regard. And, she has no difficulty in dealing very directly with the most senior people in the organization with regard to how their behavior is negatively effecting organizational performance or undermining the principles the Graystone program is attempting to instill in the organization.